Privacy Policy

Website Owner & Data Controller Details

Company Name – T.R.A Real Estate & Development Ltd.
Company No. – 515242956
Phone – *3117
Email – office@terra.ltd
Website – https://terra.ltd/
Mailing Address – 62 Kanfei Nesharim, Jerusalem
Our company is committed to protecting the privacy of users of its website (“the Site”). This document explains how we collect, use, and manage personal data provided to us or collected during use of the Site, in accordance with the Privacy Protection Law, 1981, and Amendment 13 (effective August 14, 2025).
Use of the Site constitutes consent to this policy as updated from time to time. If you do not agree, please refrain from using the Site.

General

This policy applies to all services, content, and functions on the Site.
Providing personal information is not legally required; however, without it, some services may not be available.
This policy is written in the masculine form for convenience only and applies equally to all genders.
The company operates transparently and will update this policy as needed.

Information We Collect

Information provided by the user: full name, email, address, phone number, and inquiry content
Usage data: selected services, actions performed, viewed content
Technical data: IP address, browser type, operating system, approximate location, language, browsing data
Data collected via technologies such as cookies, pixels, and analytics tools

Information We Do Not Collect

Medical, biometric, political, religious, or other sensitive data, unless voluntarily provided with explicit consent
Any data not required for operation of the Site or provision of services

Collection & Storage of Information

Information is collected when users actively interact with the Site (forms, registrations, purchases) and automatically via browsing technologies (cookies, pixels).
Data is stored securely, in Israel and/or abroad, in accordance with applicable law.
Service providers are required to follow strict data security standards.

Purpose of Data Use

Contacting users and responding to inquiries
Providing services and technical support
Improving site content and performance
Sending marketing materials (subject to explicit consent)
Fraud prevention and internal monitoring
Compliance with legal obligations

Legal Basis for Processing

Processing is based on:

User consent
Contractual necessity
Legal obligation
Legitimate interest not overriding user rights

Sensitive data will only be processed where legally permitted.

User Contact & Direct Marketing

The company may contact users for updates and service notifications.
Marketing communications will only be sent with explicit consent.
Communication may be via email, SMS, or messaging apps.
Users may also contact us via WhatsApp, subject to WhatsApp’s (Meta) policies.
Users may unsubscribe at any time.

Sharing with Third Parties

Data is shared only as necessary for operating the Site and providing services, including hosting providers, mailing systems, and platforms such as Google, Meta, and TikTok.

The Site may link to external systems such as Get Status. Any interaction with such systems is subject to their own privacy policies, and responsibility lies solely with their operators.

If a user expresses interest in purchasing property abroad, their details may be shared with relevant parties (agents, developers, representatives) solely for handling the inquiry, and in compliance with privacy requirements.

In case of merger or acquisition, data may be transferred to the acquiring entity.
The company does not sell personal data.

Cookies & Tracking Technologies

The Site uses cookies, pixels, and similar tools.
Data may be shared with advertising platforms (Google, Meta) to display relevant ads and perform remarketing.

Purposes include:

Basic site functionality
Analytics and improvement
Enhanced user experience
Personalized content and targeted advertising

A cookie management tool allows users to control cookie preferences. Disabling certain cookies may affect functionality.

Third-Party Advertising

The Site may display ads managed by third parties. Data collected through such ads is subject to their respective privacy policies.

Data Security

The company implements advanced security measures to prevent unauthorized access.
Access is restricted to authorized personnel only.
Absolute security cannot be guaranteed, and users acknowledge this.

User Rights

Users have the right to:

Access their personal data
Request correction, update, or deletion
Object to certain data processing, including direct marketing

Requests may be sent to office@terra.ltd or the company address listed above.

Privacy Complaints

Users who believe their privacy has been violated may contact us in writing with details.
We will review and respond within a reasonable time.
Users may also contact the Privacy Protection Authority or legal authorities.

Policy Updates

The company may update this policy from time to time.
Material changes will be clearly communicated.
Continued use of the Site constitutes acceptance of updates.

Last updated: November 2025

This policy was prepared with the assistance of WEB-A, experts in website privacy and accessibility.